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Shipping Policy

Thank you for shopping with Big Shots. Please review our shipping policy below for important information regarding order processing, delivery, and related matters.

1. Order Processing

• Processing Time:

All orders are processed within 1-2 business days. Orders placed over the weekend or during holidays will be processed on the next business day.

2. Shipping Methods & Delivery Times

• Standard Shipping:

Estimated delivery within 3-7 business days for domestic orders and 7-14 business days for international orders.

• Express Shipping:

Expedited options are available at checkout, with faster delivery times depending on your location.

Please note: Delivery times are estimates and may vary due to factors beyond our control, such as weather or customs delays.

3. Shipping Costs

• Shipping fees are calculated at checkout based on the destination, package weight, and chosen shipping method.

• For international orders, any additional customs, duties, or taxes are the responsibility of the recipient.

4. Order Tracking

• Once your order has shipped, you will receive a confirmation email with tracking details. You can use the provided tracking number to monitor your shipment’s progress.

5. Delivery Issues

• If your order has not arrived within the estimated delivery time, please contact us at merchandise@bigshotsamsterdam.com so we can investigate and assist you.

We appreciate your business and are committed to providing you with a seamless shopping experience. If you have any questions or concerns regarding shipping, please don’t hesitate to reach out to us at merchandise@bigshotsamsterdam.com.

Thank you for choosing Big Shots!